Privacy Policy
WinGrow Inc. (hereinafter referred to as "the Company") establishes the following Privacy Policy regarding the handling of customers' personal information on the online shop "kamuy" (hereinafter referred to as "this site") operated by the Company.
1. Personal Information
Personal information held by the Company refers to information that can identify a specific individual, such as name, address, phone number, email address, date of birth, credit card information, purchase history, etc.
2. Purpose of Use of Personal Information
A. Personal information regarding customers
- Shipping products, payment processing, and contact regarding order confirmations
- Responding to inquiries from customers
- Providing information on campaigns, new products, and services
- Conducting, aggregating, and analyzing surveys
- Analyzing for the improvement and quality enhancement of products and services
- Providing membership registration and My Page functions
- Managing membership for the Gold Member plan
- Other operations necessary for the operation of this site
B. Personal information regarding business partners
Personal information of business partners' representatives will be used for transactions, contract fulfillment, and business communications. While the provision of personal information is voluntary, transactions may not be possible if it is not provided.
3. Management of Personal Information
The Company will appoint a personal information protection manager and take appropriate safety control measures to prevent unauthorized access, loss, destruction, alteration, and leakage of personal information.
4. Business Outsourcing
The Company may outsource a part of its operations and disclose personal information to the outsourced parties. In such cases, the Company will conclude an agreement with the outsourced party regarding the appropriate handling of personal information and supervise their management.
Examples of outsourced parties: delivery companies, payment service providers, e-commerce platform providers (Shopify), email delivery services, etc.
5. Provision of Personal Information to Third Parties
The Company will not provide customers' personal information to third parties except in the following cases:
- When there is customer consent
- When required by law
- When necessary for the protection of a person's life, body, or property
- When necessary for the improvement of public health or the promotion of sound upbringing of children
- When it is necessary to cooperate with a national agency, local public body, or a person entrusted by them in executing affairs prescribed by laws and regulations
6. Security
The Company implements measures such as SSL encryption communication, access rights management, and regular security audits to prevent unauthorized access, loss, destruction, alteration, and leakage of customers' personal information.
7. About Cookies
This site uses cookies to provide a better service to customers. A cookie is information stored in your browser when you visit a website.
Purpose of using cookies
- Providing shopping cart functionality
- Maintaining login status
- Analyzing site usage (e.g., Google Analytics)
- Optimizing marketing activities
Customers can refuse to accept cookies by changing their browser settings. However, in such cases, some functions of this site may not be available.
8. About Access Logs
The Company records access logs for the purpose of improving the site and tracking unauthorized access. Recorded information includes IP address, browser information, pages viewed, referring URLs, etc.
9. Linked Third-Party Sites
The Company is not responsible for the handling of personal information on third-party websites linked from this site. Please check the privacy policy of the linked sites.
10. Changes to the Privacy Policy
The Company may change this Privacy Policy without prior notice in accordance with changes in laws and regulations, business environment, etc. The revised Privacy Policy shall become effective from the time it is posted on this site.
11. Inquiries Regarding Disclosure of Personal Information, etc.
For requests regarding the disclosure, correction, addition, deletion, suspension of use, erasure, and suspension of third-party provision of your personal information, please contact us at the following window. After identity verification, we will respond appropriately in accordance with laws and regulations.
WinGrow Inc.
Fujers Sapporo Building 10F, Nishi 2-chome, Kita 2-jo, Chuo-ku, Sapporo, Hokkaido 060-0002
Inquiries: Contact Form